Pompei A.D.

Who Is Your Customer?

Pompei A.D. / 2007-01-30

http://www.pompeiad.com/articles/4_110

Most companies have taken steps towards answering the question “Who is our customer?” Some have taken steps towards a more psychographic approach, using lifestyle choices instead of typical demographic statistics for guidance. Generally though, most companies still view their customer through a brand-centric lens.

Pompei A.D. approaches this question from a fresh perspective, looking to understand how a given customer community perceives the world around them. Understanding this “community-centric” lens enables our clients to evaluate their choices and offerings based on a clear understanding of their customer.